Shiflett Family Dental

Frequently Asked Questions (FAQs)

How can we help you?

We know that dentistry can be confusing at times and that it can be intimidating to ask questions. We have listed the most common questions we hear below with links to more information. If you don’t find what you are looking for here, or would simply like to learn more, please give our Columbus, OH  dental office a call at (614) 262-1807.


At Shiflett Family Dental, we will work with you and your insurance company to maximize your insurance benefit. Our team is happy to submit your insurance claim and help you follow up with coverage of your treatment. With most insurance plans, there is little difference between seeing an in-network and out-of-network provider, so no need to worry! We are in-network with Delta Dental but work with nearly all insurance companies to get you the care you need.

At this time we are not credentialed providers with Medicaid/Care Source. The Ohio Department of Medicaid has a searchable directory of providers at the following link. It is important to note, though, that patients with Medicaid are welcome to become part of our family. The cost for all services rendered would be 100% out of pocket since Medicaid does not allow non-credentialed providers to be reimbursed through their program.

If you have any additional questions about insurance, payment, or our Clintonville dental office in general, contact us at (614)262-1807. We look forward to exceeding your expectations!

At Shiflett Family Dental, we understand that life comes with many unexpected expenses. Car repairs, home maintenance, education costs, and medical bills can all throw a wrench in our financial plans. We are proud to help our patients by offering financing through CareCredit at our dental office in Clintonville.

Care Credit offers qualified applicants up to 12 months of interest-free payments on your dental or medical bills. It is essentially a healthcare credit card that makes maintaining your oral health much easier. Now, surprising dental expenses can be spread out over time, letting you keep the cash flow you need to pay down your other bills and obligations.

If you have additional questions regarding payment for your dental treatment or if it's time to schedule an appointment, don’t hesitate to give us a call at (614) 262-1807. We look forward to hearing from you and helping you achieve a bright, healthy smile.

Dental x-rays are extremely important in making sure your mouth and teeth are healthy. They allow us to see in between your teeth and catch cavities when they are small or just beginning to form. They also give us the opportunity to identify hidden issues such as infections, cysts, and even cancer. 

Dental x-rays are extremely safe, and their benefits far outweigh the risks. The digital x-rays we use at Shiflett Family Dental require a minimal amount of radiation; much less than being on an airplane or even being out in the sun all day. 

For more in-depth information about the safety of dental x-rays, check out our blog post on the subject. If you still have questions, don’t hesitate to contact us at (614)262-1807.

Dental Cleanings and Deep Cleanings

At Shiflett Family Dental, we are always accepting new patients. We love adding new people to our dental family and look forward to making you a part of it! If you don’t have any pain or pressing treatment needs, we can set you up with one of our skilled hygienists for full records and a teeth cleaning. If you have a specific issue you would like addressed, we can make you an appointment with the doctor to discuss your treatment options and possibly take care of them that same day.

In order to make your first visit as efficient as possible, you can fill out the new patient forms here on the website. These forms give the team at Shiflett Family Dental the info they need to get you back in the dental chair quickly, and get you on with your busy schedule.

You can also find information regarding finances on our insurance and financing options pages. If you would like to schedule a new patient appointment, or would simply like to talk to one of our wonderful staff members, give us a call at (614) 262-1807.

We are often asked what toothpaste we think is best for our patients. The simple answer is to use the fluoride-containing toothpaste you like the most. Whether you prefer a particular flavor or mouthfeel, as long as your toothpaste has fluoride in it you are on the right track. 

We do make particular toothpaste recommendations based on a patient’s needs, but the vast majority of individuals are fine with just about any fluoride toothpaste. For example, we recommend Sensodyne for patients with sensitivity, and Parodontax for patients with bleeding gums. 

Some patients are sensitive to particular toothpaste ingredients as well. In particular, many types of toothpaste contain SLS (sodium lauryl sulfate). If you notice a thin film or irritated gums, it may be worth switching it up, especially if SLS is listed as an ingredient.

Dental Implants

Dental implants are frequently the best option for replacing one or multiple teeth. Many patients are fearful that the process is long and painful, but it is actually quite simple.

Implants have several pieces and parts that make up the final result. The implant itself is a titanium screw that is placed within your jaw bone. On top of that, Dr. Shiflett will place a connector called an abutment. In the case of a single tooth, the crown (or portion of the implant that looks like a tooth) is placed on the abutment and completes the process. In the case of multiple teeth, the implants can be connected to a full or partial denture.

Depending on your needs, implants can take as little as four months to complete. If you have a damaged or broken down tooth that needs to be removed, it can often be extracted in the same appointment that the implant is placed. The implant will need to heal for 3-4 months while the bone grows around and stabilizes it. During this time, your team at Shiflett Family Dental will provide you with a temporary tooth to fill the space so none of your friends and family will be aware you are missing a tooth.

After healing, we will complete the top portion of the implant process. For a single tooth, this will involve taking impressions for a crown. For multiple teeth, this can include connecting an existing denture to the implants or creating a new one. To learn more about the implant process and different treatment options, visit our dental implants page.

If you have additional questions about tooth implants in Columbus, OH, please give us a call at (614) 262-1807.

Emergency Dental Care

We understand how miserable a toothache or broken tooth can be. That’s why, at Shiflett Family Dental, we do all we can to see emergency patients as soon as possible.

Dr. Shiflett will work with you to diagnose your problem and offer you possible solutions. We take pride in making your visit as efficient and comfortable as we can, so don’t hesitate to visit us.

We know that fear and embarrassment are often reasons people put off seeing the dentist. Regardless of your current oral health, Dr. Shiflett and our experienced team are here to help you.

Whether you need a filling, crown, root canal, extraction, or simply some reassurance, we will get you back to feeling like yourself in no time. If you need an appointment due to an immediate concern, or would simply like to have your questions answered, please call us at (614) 282-1807.

Invisalign Clear Braces

Invisalign clear aligners are a nearly invisible alternative to traditional braces. The conventional metal brackets and wires of regular braces are unsightly and uncomfortable, while Invisalign trays are almost impossible to notice and much easier to wear. Adults and teenagers are both great candidates for Invisalign therapy in Clintonville, so don’t hesitate to contact us.

Invisalign works through a series of clear trays that each move your teeth a little. The aligners work for approximately two weeks each before switching to the next tray in the sequence. The number of trays needed depends on how much movement is necessary to give you the smile you’ve always wanted. After taking some photos and records, Dr. Shiflett will be able to give you an estimate of your treatment time and the results that can be achieved.

If you have questions about Invisalign in Columbus, OH, or would like to schedule an appointment, please give us a call at (614)262-1807. We look forward to giving you the bright, well-aligned smile you’ve always wanted.

Kid's Dentistry

We see children of all ages at Shiflett Family Dental. To be honest, nothing brightens our day more than seeing the cute kids that will be our next generation of patients!

The American Academy of Pediatric Dentistry recommends that children have their first dental check-up when their first baby tooth erupts, or before their first birthday. These first visits are oftentimes crucial in getting your little ones accustomed to the sights, sounds, and smells of the dental office. Dr. Shiflett and the team may only get to brush your child’s teeth and take a quick look around, but the familiarity with the dental office they will gain is well worth it in the long run.

For an extremely anxious child, it may be better to wait until all the baby teeth have erupted for their first visit (around age 3). It certainly helps if they come to the cleaning appointments of their siblings and parents so they can become comfortable with the staff and building.

If you have questions about children’s dentistry in Columbus, OH, or would like to learn more about our dental office, give us a call at (614) 262-1807.

Concerned parents often notice that their child’s teeth seem more yellow than they once were. There are a variety of reasons this change could have occurred.

Most often, parents notice the change around age 6 or 7, when the permanent teeth begin to erupt. The new teeth stand out and seem very yellow in comparison to the baby teeth. This color difference is completely normal and is due to the different make-up of the two types of teeth. 

Teeth with more dentin have a more yellowish appearance. Baby teeth have less dentin than permanent teeth, giving them their bright white color. Once all of the permanent teeth have replaced the baby teeth, though, the child’s tooth color will be uniform and they will no longer seem so yellow. 

There are many other reasons a child’s teeth may be yellow or discolored. Their diet may include too many stain-inducing foods, or they may need help adequately brushing. Discoloration can also be caused by tooth injury, medications, illness, or improper tooth development. 

To get your questions answered or schedule an appointment for your little one, give our office a call at (614)262-1807.

Tooth Whitening and White Spot Treatment

We have several tooth whitening options at Shiflett Family Dental. The best and most popular option is custom take-home trays. Our team will make clear trays that fit your teeth specifically and instruct you on how to wear them with the prescription strength whitening gel. 

Another option is one size fits all trays such as Opalescence Go. These single-use trays adapt to your teeth, but the fit isn’t as good as our custom trays. They make for quick, convenient use and offer good results, but you can’t re-use the trays. 


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